Emergency Breach Response
Breached right now? We mobilise fast to take control, contain the attacker, understand what happened and get you back to safe operations. Calm, expert hands when everything feels on fire.
Verified Solvex Specialist
Verified by SolvexDirect specialist contact for Solvex engagements
What this means. An authorized Solvex administrator registered and approved this exact public identity. What it does not. Solvex has not inspected the account on the platform, and this is not the platform's own verification.
Solvex specialists never ask for your passwords, recovery phrases, one-time codes, or payments to a personal account. Work, scope and invoices are agreed in writing through the official channels on this site.
Signed authorization required. This engagement is performed only against systems you own or are contractually authorized to have tested, under an agreed scope. See the responsible testing policy.
What's covered
- Rapid mobilisation and incident triage
- Attacker containment and threat eradication
- Forensic investigation of scope and impact
- Evidence preservation for legal and regulatory needs
- Recovery and safe-restoration guidance
- Regulatory-notification and communication support
What you receive
- Immediate response and containment
- Incident-scope and impact assessment
- Forensic findings report
- Recovery roadmap
- Post-incident review and hardening recommendations
Evidence and reporting
How the work is kept honest- Evidence, frozen at issuanceFindings tie to something observed. When the report is issued, the evidence behind it is frozen in the same transaction and cannot be edited afterwards.
- A signed reportAn Ed25519 signature covers both the report content and the delivered file. Alter a byte of either and verification fails.
- Signed scope firstTesting starts only after written scope and signed authorization for systems you own or are entitled to have tested.
Anyone holding a Solvex report can verify it publicly without seeing its contents.
Our boundaries
What this engagement does not do, stated before it starts.
- Only your own systems and data, with authorisation
- Regulatory and legal notifications made by you, with our support
- Recovery timelines depend on incident severity and your environment
- We advise on, but don't provide, legal representation
How this engagement runs
- 01
Intake
Tell us the system, the goal and the constraints. If the work is not a good fit, we say so before anyone is invoiced.
- 02
Scope and authorization
Written scope and signed authorization before anything is touched. Security testing runs only against systems you own or are contractually entitled to have tested.
- 03
Investigation or build
Specialists matched to the work. Findings are proven by hand — scanner output is a lead, never a finding.
- 04
Evidence
Every finding ties to something observed. When a report is issued, its evidence is frozen in the same transaction, so what backed the report cannot change afterwards.
- 05
Delivery
A signed report: an Ed25519 signature over both the content and the file, with a short verification reference you can read down a phone.
- 06
Verification and retest
Anyone holding the report can verify it publicly without seeing its contents. Fixes are retested as part of the engagement — “fixed” means we confirmed it.
Questions we are asked
- How quickly can you help if we're breached now?
- We prioritise active breaches and mobilise as fast as possible. Existing retainer clients get guaranteed SLAs; new clients we onboard on an emergency basis. Contact us immediately and preserve evidence — don't wipe systems.
- Should we shut everything down?
- Not before talking to us — powering off can destroy volatile evidence and tip off the attacker. We guide containment that preserves what investigators need while stopping the bleeding.
- Can you help with regulatory notifications?
- Yes. We help you understand what's reportable (e.g. under UK GDPR) and support your notifications with clear factual findings, working alongside your legal counsel.
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